CyberGhost vs ExpressVPN
Comparison & Test Results 2018
CyberGhost is an easy-to-use VPN provider that is perfect for small business or family VPN users.
The provider offers a large number of simultaneous connections, top-notch privacy protections and responsive customer support, making it a good value for the money.
ExpressVPN provides speedy connections, optimal customer support, total privacy protections, and consistent access to Netflix and BitTorrent.
This provider will prove to be quite attractive for online gamers, file sharing fans and movie streaming aficionados.
How to Choose a VPN
In this edition of my head-to-head comparison series, I’ll be taking a look at CyberGhost and ExpressVPN.
I’ll be covering 10 critical VPN features that any potential subscriber should consider before making a VPN subscription decision. I’ll explain why each feature is essential, explain how well both providers perform and declare a winner in each category. After taking a look at all 10 categories, I will declare an overall champion.
By the time you finish the article, you should have enough information to make a well-informed VPN-buying decision.
No matter where you go, you’re connected to the internet. Your phone, your tablet - even your watch is always connected. This makes a fast VPN connection one of the most important considerations for any provider.
When testing a VPN’s protected connection speeds, I first test the ISP-only speed. I then connect to the VPN provider and again test the connection speed in order to compare the two. I test both providers within minutes of each other to provide testing consistency. My connection to the internet is via gigabit fiber, so your speeds will likely differ.
Local Connection Speeds (U.S.)
The “local” connection test is designed to indicate the performance users can expect from their connection when connecting to a VPN server in their own country. I use a U.S. server for the test.
International Connection Speeds (U.S. to U.K.)
The “international” test provides a good indication of the type of speeds a user can expect when connected to a VPN server located in another country. I connect to a server located in the U.K. when testing.
When you’re connected to the internet, it’s safe to assume that you’re being watched or tracked (or both). Hackers would love to steal your credit card or bank account information, and your ISP is likely selling information about your browsing habits to the highest bidder. All of this makes privacy highly important.
When considering a provider’s privacy protections, look closely at the following:
A location in the British Virgin Islands allows ExpressVPN to take full advantage of the country’s lack of logging requirements, keeping no logs of any kind connected to your online activities. Bitcoin is a welcome subscription payment option.
CyberGhost is located in Romania, which is also quite respectful of online privacy, and as such, follows a strict “no logs” policy. Bitcoin is also accepted here.
When it comes to pricing, these two providers sit on opposite ends of the spectrum.
CyberGhost is one of the cheaper VPN providers that I have used, while ExpressVPN is the most expensive provider that I’ve used. As we’ll see by the end of this article, the cheapest price for a service like a VPN isn’t necessarily the best deal.
CyberGhost charges $4.99 per month (payable as $59.88 annually) or $11.99 per month when opting for the month-to-month payment plan.
ExpressVPN’s will take an $8.32-per-month chunk out of your credit card if you decide on the $99.95 annual option, or they’ll charge you $12.95 for the monthly plan. You can score an extra three months service for free if you follow my link to the ExpressVPN website.
Money-Back Guarantee Period
Global Server Coverage
If you partake of streaming music or video, or if you enjoy playing games online, you will especially appreciate a VPN provider’s ability to unblock content that might not normally be available in your region. That makes top-notch global server coverage an important consideration.
ExpressVPN has 2,000 servers located in 94 countries, while CyberGhost has 1,700+ servers located in over 60 countries.
If you’re reading this, you may have a laptop on the desk in front of you, a tablet on the side table and a smartphone in your pocket. Most of us use more than one connected device. That’s why multi-platform support is so important.
ExpressVPN’s native app support includes apps for the macOS, Windows, iOS, Android, BlackBerry, Linux and Amazon Fire TV. The provider also provides browser extensions for the Chrome, Firefox and Safari platforms. Support for various router models is also available.
CyberGhost provides native apps for Android, iOS, macOS and Windows devices. Support for using CyberGhost on other devices is provided, including such devices as Raspberry Pi, various routers and network-attached storage (NAS) devices. Browser extensions are available for the Opera and Chrome browser platforms.
Netflix is the largest and most popular streaming service in the world today. While the service is available in the four corners of the world, the content provided by the streaming king isn’t the same in all regions. That’s where a VPN’s ability to access Netflix content in other countries comes in.
ExpressVPN offers the best Netflix access of any VPN provider I’ve tested. The provider has a larger number of Netflix-able VPN servers located around the globe, and they have proved to be responsive when one of their servers is blocked by the streaming service. Fast connections are just icing on the cake.
CyberGhost offers Netflix-unblocking power, but only for the American version of the streaming service. If you’d like to access Netflix content housed in other countries, you are out of luck.
Although both of the providers in our challenge offer reliable and easy-to-use apps and services, there may come a time when you’ll have a question or two for their support departments.
ExpressVPN provides around the clock support via their 24/7 live support chat option. They also provide an easy-to-use trouble ticket system and support library.
CyberGhost offers 24/7 live chat, a support request form and a searchable knowledge base.
Customer Support Winner: It’s a Tie!
VPNs protect their users’ internet connection by encrypting the information that passes through them. This keeps a user’s online activities, and the associated personal and business-related information, safe from outside monitoring.
ExpressVPN uses AES-256 encryption to protect their connections and offers OpenVPN with TCP/UDP, PPTP, SSTP and L2TP/IPSec protocols.
CyberGhost also makes use of 256-bit encryption to protect their connections, offering OpenVPN with TCP/UDP, IPSec, PPTP and L2TP/IPSec protocols. They lack the SSTP protocol their competitor offers.
AES-256 encryption, using OpenVPN with TCP/UDP, PPTP, SSTP and L2TP/IPSec
AES-256 encryption, using OpenVPN with TCP/UDP, IPSec, PPTP and L2TP/IPSec
If you have a large family, or if you use a VPN to protect your online business activities, you’ll appreciate the ability to use your VPN on more than one device at a time.
CyberGhost allows a generous 7 connections at once, while ExpressVPN limits users to only 3 simultaneous connections.
P2P/BitTorrent file sharing is popular on the internet, even if no one likes to admit it. While users love sharing files, content creators and ISPs don’t take the same benign view of the activity. Depending on where you’re located, sharing the wrong files can result in financial or legal penalties.
ExpressVPN provides access to file sharing on all of its servers and even offers tips on how to improve their users’ P2P experience.
CyberGhost allows P2P activity on its servers stationed in 30 countries, including those in the Netherlands, Germany, Belgium, Romania, Hungary and m
# of Countries Where VPN Allows BitTorrent Access
94 (All Countries)
It was an easy win for ExpressVPN this time around. It was close the first few lengths, but ExpressVPN soon passed CyberGhost for good.
ExpressVPN took top honors in the connection speed, global server coverage, multi-platform support, Netflix access, encryption and BitTorrent categories.
CyberGhost scored best in the pricing and simultaneous connections arenas.
The providers performed equally in the privacy and customer support competitions.
ExpressVPN’s connection speeds, reliable Netflix and BitTorrent access, as well as its top-notch global server coverage put it over the top, scoring the win.