F-Secure Freedome Not Working With Netflix? Here Is How to Fix It – 2020 Edition

At a Glance

You’re enjoying your new assignment in Germany, but you do miss your home back in the States. An occasional Netflix binge of American television shows and movies makes you feel less homesick. So, you sit down with your iPad, fire up your F-Secure Freedome VPN connection, and:

Oops, something went wrongNetflix Streaming Error. You seem to be using an unblocker or proxy. Please turn off any of these services and try again.”

Aw, man!

You purchased an F-Secure Freedome VPN subscription because you had heard that a VPN would open up access to American Netflix content while you’re outside U.S. borders.

However, F-Secure has proven to be quite unreliable when it comes to accessing U.S. Netflix content. What can you do?

Many VPN users are finding that their VPN provider can no longer reliably provide the Netflix unblocking power it once did.

F-Secure Freedome was, once upon a time, a reliable way to gain access to Netflix content from other regions. However, in recent times the provider has lost its ability to power through Netflix geographical roadblocks.

Pop quiz, F-Secure hotshot: what do you do? What. Do. You. Do?

F-Secure Freedome not working with Netflix? Try this...

Switch to ExpressVPN (which I think is the best VPN for unblocking Netflix).

I’ve tested various VPNs and ExpressVPN can reliably unblock Netflix US, UK, AUS, CA, IT, FR, DE, JP and others. It’s very fast, so you can view Netflix in HD without the buffering.

ExpressVPN comes with a 30-day money-back guarantee so you can try it risk-free.

Why Netflix Blocks a VPN Provider

A VPN was, for a long time, the best way to access Netflix and other streaming content from other countries. However, since early 2016, Netflix has been waging a battle designed to block VPN users from accessing their streaming content from outside the region where they’re physically located.

I’ll explain why Netflix does this. First, let me clarify that the streaming giant doesn’t block VPNs out of spite. No, they are required to prevent access from outside designated viewing areas due to the contracts they have signed with the movie and television studios that supply the content they stream to their audiences.

Unfortunately, these contracts are the reason that the movies and shows you can access while in the U.S. might not be available when you’re in another country.

Many VPNs have been forced to give up offering Netflix access to users outside a particular viewing area, as they simply don’t have the resources available to break through Netflix’s virtual roadblocks.

The Best Alternative When F-Secure Freedome Fails

When a user connects to a VPN server, their internet connection is routed through one of the VPN provider’s servers, along with numerous other customers of the service.

When these users connect, they receive a new IP address, which makes their location appear to be that of the server to which they connected. For example, although they may physically reside in Los Angeles, it can look as if they’re in London.

The users who are connected to the same server all receive the same IP address. This makes it appear as if all of the users are connecting from the same location. While this enhances their online security, it also makes it easier for Netflix to detect that they are using a VPN.

If Netflix sees a large number of users connecting to their servers from identical IP addresses, this tells the streaming service that these users are using a VPN to connect to the service, possibly from outside of their contracted region.

Once Netflix confirms that a VPN service owns the IP address, they will block that address from being able to connect to their streaming servers. This results in the users no longer having access to the content, and they will instead receive the “Whoops, something went wrong” error message.

When Netflix blocks an IP address, and customers discover they no longer have access to their favorite movies and television shows, they’ll likely complain to their VPN’s customer service folks.

Naturally, the support people will check into things and confirm that the server’s IP address is blocked, and they’ll set up new addresses. Once the new IPs are in place, customers will once again have access to Netflix.

Well, at least until Netflix discovers those and blocks them, making it once again your VPN provider’s move in this never-ending game of chess.

It takes a good amount of resources for a VPN provider to keep up with Netflix in this back-and-forth fight. Many VPN providers don’t have enough resources to keep up, so they drop out of the game entirely. There goes your Netflix access. Some VPN providers try to hang in there, but limit Netflix access to only a few regions.

Sadly, all indications are that F-Secure has pulled the plug on Netflix access.

Luckily, there are still VPN providers that are hanging in there and still fighting the good fight. In the next section, I’ll provide extensive information about one of the top VPN providers that still offers wide access to Netflix.

Best Blocked-Netflix Workaround


ExpressVPN Jun 2020

Apps Available:

  • PC
  • Mac
  • IOS
  • Android
  • Linux

Website:  www.ExpressVPN.com

Money-back guarantee: 30 DAYS

ExpressVPN has for years provided some of the best Netflix access in the VPN industry. Of all of the VPN providers that I have tested over the years, ExpressVPN provides the best service of any of them.

This provider delivers consistent Netflix access in numerous areas of the world, quickly responding with new IP addresses when current IPs have been blocked. While I have run into IP addresses that stopped working with Netflix, trying another VPN server location usually yielded continued Netflix access.

ExpressVPN not only does an excellent job of keeping the lines open to Netflix, they also provide a goodly amount of helpful information to improve your Netflix experience while using their service. ExpressVPN offers tips and tricks for using the service, a useful FAQ and links to browser extensions for use with the streaming service.

The provider also offers streaming-optimal connection speeds, excellent global server coverage, 24/7 support, native apps for the popular platforms and a 30-day money-back guarantee.

Connection Speed

Since you now have reliable access to Netflix content, you don’t want to wait “forever” for the show to begin.

ExpressVPN delivers top-notch connection speeds, allowing even 4K HDR content to begin playing quickly. (Of course, ExpressVPN’s connection speeds depend on what you usually receive from your ISP, so your mileage may vary.)

Multi-Platform Support

You may have noticed that Netflix is available on nearly every available connected device in your home or office. This includes your Smart TV, game console, set-top box, computer and mobile device. It isn’t available yet on your refrigerator, but give it time.

ExpressVPN offers support for all popular device platforms, with apps for Windows, iOS, macOS and Android devices. Also available are browser extensions for the Chrome, Firefox and Safari platforms.

In addition to their encrypted VPN protection, game console and set-top box users can access Netflix in other regions by using ExpressVPN’s MediaStreamer service. You should keep in mind, however, that this service doesn’t encrypt your connection like a VPN does, meaning your online travels could be subject to third-party monitoring.

The provider has a limit of 3 simultaneous connections to their service on the same login. However, router support for numerous makes and models of routers means you can protect every connected device in your home or office at one central connection point. Pre-configured routers can be purchased from FlashRouters.com.


ExpressVPN’s subscription pricing will never put them in the running for low-priced leader in the VPN industry. However, they could be considered somewhat of a bargain when you take into consideration the fine level of service you receive in return for your hard-earned dough.

Paying monthly for your subscription will take a $12.95-sized chunk from your bank account each month. A 6-month subscription will run you $9.99 per month ($59.95 every 6 months), and an annual deal will run $8.32 per month ($99.95 paid annually).

Currently, you can get 3 free months tacked onto the end of an annual subscription by clicking the link below to visit the ExpressVPN website.

A 30-day money-back guarantee will give you plenty of time to run the provider through its paces.

For more information, visit the ExpressVPN website.

Customer Support

I always hope my readers have plenty of bandwidth and a connection that always behaves. However, the odds are good that no matter which VPN you use, you’ll have the need to contact their customer service department occasionally.

ExpressVPN delivers some of the best customer support in the VPN industry. Email support, a searchable support library, 24/7 online chat and a trouble ticket system all add up to above-average support.

The provider’s support team has always been ready to help out whenever I’ve needed them. (Not that it’s been that often.) I received fast and informed replies, and answers were easy to find if I wanted to find a solution on my own.

Global Server Coverage

A VPN is only as good as its global server coverage, and ExpressVPN provides plenty of oomph in this category. With 2,000+ servers located in 94 countries, the provider supplies all the unlocking power you’ll likely need to access Netflix and other types of streaming content around the globe.

Privacy Protection

ExpressVPN also excels when it comes to the matter of protecting your privacy. The provider is based in the British Virgin Islands, where the government does not require VPNs to keep logs of any kind. That means the provider follows a strict no-logs policy. No logs, no evidence to be used against their users.

Your payment information can be kept private too, thanks to the provider’s willingness to accept Bitcoin in return for their fine services.

The VPN for Netflix: ExpressVPN

ExpressVPN is my top pick for the best VPN to use to keep access to Netflix open, no matter where you’re located. The provider reacts quickly when new IP addresses are required, keeping the access path open to Netflix.

The provider offers speedy connections, kill switch protection, top-notch global server coverage, and industry-standard privacy protections and customer support. All of these things add up to the best way to not only access Netflix, but also to protect all of your online activities.

While no VPN service bats a thousand when it comes to Netflix access, ExpressVPN’s batting average is easily one of the best in the industry today. The VPN service offers reliable access to Netflix, both inside and outside U.S. borders.

For more information or to purchase a subscription, visit the ExpressVPN website.


F-Secure screenshot” Wikimedia, licensed under CC-BY-SA-4.0


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